CISCO Training

IPCC EXPRESS

  Cisco IP Contact Centre Express
 

The Cisco IP Contact Center (IPCC) Express Specialist certification validates the comprehensive set of skills and knowledge required to plan, design, implement and operate the Cisco IP Contact Center (IPCC) Express Edition.

Prerequisites:

Valid CCNA certification

Test

Recommended Training

642-164 UCCX

Unified Contact Center Express and Unified IP IVR Deployment (UCCXD)


Recertification:

Cisco Specialist certifications are valid for two years. To recertify, take and pass the current version of the exam(s) or pass a current CCIE written exam.
Cisco IPCC Training Courses, Cisco IP Contact Center (IPCC) Express Specialist