CISCO Training

  Implementing Cisco IOS Unified Communications 1.0
 

IIUC Course Description

Implementing Cisco IOS Unified Communications (IIUC) is a five-day, instructor-led course that focuses on the knowledge and skills needed to implement Cisco VoIP networks consisting of voice gateways. It also focuses on implementing Cisco Unified Communications 500 Series for Small Business, Cisco Unified Communications Manager Express, and Cisco Unity Express in a Cisco Unified Communications Manager Express installation.

Duration

5 days, Instructor-led classroom training

Prerequisites

To fully benefit from this course, it is recommended that you have the following prerequisite skills and knowledge:

  • Knowledge and skills of fundamental terms and concepts of computer networking, including knowledge of LANs, WANs, and IP switching and routing that is equivalent to those learned in Interconnecting Cisco Networking Devices Part 1 (ICND1)
  • Ability to configure and operate Cisco routers and switches
  • Cisco CCENT certification is recommended

Associated Certifications

  • CCNA Voice

Who Should Attend

This course is intended for the following audience:

  • Network Administrators
  • Network Engineers
  • Network Managers
  • Systems Engineers

The secondary audience for this course is as follows:

  • Network Designers

Course Objectives

After completing this course, the student will be able to:

  • Explain the benefits and components of a Cisco Unified Communications system
  • Describe how traditional telephony systems operate
  • Describe the basic operation, protocols, and components involved in a VoIP call and configure a gateway to support these calls
  • Implement Cisco Unified Communications Manager Express to support a single site
  • Install Cisco Unity Express, configure Cisco Unity Express AutoAttendant, and troubleshoot Cisco Unity Express
  • Describe and implement the Cisco Smart Business Communications System using the Cisco Configuration Assistant

Course Outline

  1. Cisco Unified Communications Systems Introduction
    1. Introducing the Cisco Unified Communications System
    2. Understanding Cisco Unified Communications Applications
  2. Traditional Telephony Operations
    1. Understanding Traditional Telephony
    2. Introducing Analog Circuits
    3. Introducing Digital Circuits
  3. VoIP Fundamentals
    1. Understanding Packetization
    2. Introducing VoIP Signaling Protocols
    3. Implementing VLANs, Trunks, and Inter-VLAN Routing
    4. Preparing the Network to Support Cisco Unified Communications
    5. Connecting a VoIP System to a Service Provider Network
    6. Understanding Call Setup and Digit Manipulation
    7. Describing QoS
  4. Cisco Unified Communications Manager Express Implementation
    1. Introducing Cisco Unified Communications Manager Express
    2. Defining Ephone-dn and Ephone
    3. Configuring Cisco Unified Communications Manager Express to Support Endpoints
    4. Implementing Basic Voice Features
    5. Maintaining a Cisco Unified Communications Manager Express System
  5. Cisco Unity Express Implementation
    1. Introducing Cisco Unity Express
    2. Implementing Cisco Unity Express
  6. Cisco Smart Business Communications System Implementation
    1. Introducing the Cisco Smart Business Communications System
    2. Implementing the Cisco Smart Business Communications System Voice Features
    3. Implementing Additional Cisco Smart Business Communications System Features
    4. Maintaining a Cisco Smart Business Communications System

Hands-on Lab Exercises

  • Lab 2-1: Demonstrate Voice Theory
  • Lab 3-1: Prepare the Infrastructure to Support Cisco Unified Communications
  • Lab 3-2: Configure POTS Dial Peers
  • Lab 3-3: Configure VoIP Dial Peers
  • Lab 3-4: Implement Cisco AutoQoS
  • Lab 4-1: Configure Cisco Unified Communications Manager Express to Support Endpoints
  • Lab 4-2: Implement Basic Voice Features
  • Lab 4-3: Manage a Cisco Unified Communications Manager Express System
  • Lab 5-1: Configure Cisco Unity Express
  • Lab 6-1: Implement the Cisco Smart Business Communications System
  • Lab 6-2: Implement Additional Cisco Smart Business Communications System Features
  • Lab 6-3: Maintain Cisco Smart Business Communications System