CISCO Training

  IP Telephony Express (IPTX)
 

Who Should Attend

  • Customers
  • Channel Partners
  • Reseller


Design Career Certifications

This course is part of the following Certifications:

Cisco IP Communications Express Specialist 


Prerequisites 

Delegates are expected to have CCNA level skills.



Course Objectives

After completing this course the student should be able to: 

Describe Cisco CME system's features, positioning strategies, and deployment models: Describe the key features and functionality of Cisco CME system
 

  • Describe Cisco CME system's features, positioning strategies, and deployment models: Describe the key features and functionality of Cisco CME system
  • Describe CCME / CUE market, positioning strategies and deployment models
  • This is a foundation module to compare and contrast traditional telephony with VoIP, Explain the differences between traditional voice and voice over IP
  • Configure IP Phones for use in a Cisco CME network: Describe the key features and functionality of Cisco CME, describe the key features and functionality of Cisco CUE
  • Configure analogy voice interfaces, digit voice interfaces, dial peers to setup VoIP communications
  • Configure additional Cisco CME features. This includes GUI features, phone features, TAPI and network management.
  • This module covers the installation of CUE, configuration of Auto Attendant, configuration of users and groups, configuration of voice mail, Upgrading CUE and troubleshooting.
  • Explain the need to implement QoS and explain methods for implementing and managing QoS using AutoQoS
  • Discuss the Cisco CME / CUE deployment scenarios and issues



Course Content

IPTX 2.0 will be a five day course that teaches how to install, configure and troubleshoot Cisco CallManager Express and Cisco Unity Express. Target audience is expected to have CCNA level skills but no voice or VOIP knowledge.