CISCO Training

  Troubleshooting Cisco Unified Communications Systems (TUC)

Who Should Attend 

  • Channel Partner / Reseller
  • Customer
  • Employee

Cisco Career Certifications 

This course is part of the following Certifications:


Course prerequisites are as follows:

  • CCNA
  • CIPT 1 and 2
  • QoS
  • GWGK

Course Objectives 

The professional will troubleshoot Unified Communications Systems / Solutions and components / products by identifying and isolating problems, recommending solutions, and implementing fixes.

Course Content 

Troubleshooting Cisco Unified Communications Systems (TUC) v1.0 equips network professionals with the knowledge and skills required to troubleshoot Unified Communications Systems / solutions in Enterprise, Mid-Market, and Commercial deployments. TUC teaches troubleshooting methodology, triage, resources, tools and fixes at the integrated System / Solution level, and for components (such as Cisco Unified Call Manager, Cisco Unity, videoconferencing, and infrastructure). 

The course outline is as follows: 

  • Troubleshooting Methodology
  • Analyzing and Isolating Problems
  • Common Unified Communications Problems Symptoms
  • Fixing Problems
  • Services, Resources and Tools for Troubleshooting

Our offers include Troubleshooting Cisco Voice Training UK, bespoke Cisco Unified Communications Systems Troubleshooting Courses UK and One stop CCVP Training Courses (CVOICE, CIPT1, CIPT2, TUC, GWGK)